Your privacy matters to us. This page explains exactly what personal data viber out collects when you use the platform, how that data is used, and the steps we take to keep it secure. We want every Filipino player to feel confident that their information is handled with care and transparency. If anything on this page is unclear, you are welcome to reach out or visit our FAQ for quick answers.
A clear overview of the personal data viber out gathers and why each type is needed.
When you create an account on viber out, we collect your full name, date of birth, email address, and mobile number. This information is required to verify your identity and ensure that only eligible Filipino players can access the platform. Your date of birth is specifically used to confirm that you meet the minimum age requirement for entertainment services in the Philippines. We keep this data securely and use it only for account management and communication. You will never be asked to share more personal details than what is strictly necessary to open and maintain your account.
To process deposits and manage your account balance in Philippine pesos, we collect transaction records and payment method references associated with your account. We do not store full card numbers or sensitive banking credentials directly — payment processing is handled through secure third-party payment providers. Transaction history is retained for regulatory compliance and to help you track your own activity on the platform. If you raise a payment query, our support team uses this information to investigate and resolve issues promptly. All financial data is handled in line with applicable data protection standards.
When you access viber out through your mobile browser, we automatically collect technical information such as your device type, browser version, operating system, and IP address. This data helps us optimise the platform experience for mobile users across the Philippines and troubleshoot any technical problems you may encounter. We also record session activity — such as which games or sections you visit — to improve how the platform is organised and to detect unusual patterns that may indicate unauthorised access. None of this technical data is used to personally identify you beyond what is necessary for platform security. It is reviewed periodically and deleted once it is no longer needed for operational purposes.
If you contact us via email at [email protected] or through any other available support channel, we retain the content of those communications along with your contact details. These records allow us to provide consistent and informed assistance, especially if you follow up on a previous query. Communication data is accessed only by support staff handling your case and is not shared outside of the team without a legitimate reason. We may also send you service-related messages about your account, such as deposit confirmations or security alerts — these are not marketing messages and cannot be opted out of while your account is active. Promotional communications, if any, will always include an option to unsubscribe.
We are transparent about the purpose of every piece of data we hold and who within our operation handles it.
The primary reason viber out collects personal data is to operate the platform and deliver the services you signed up for. Your registration details are used to maintain your account, process your deposits in Philippine pesos, and ensure that the games and features you access are appropriate for verified Filipino players. Internal teams — including technical operations and customer support — access only the data they need to do their jobs. We do not allow any team member to access player data for personal use or for any purpose outside of their defined role. Access logs are maintained and reviewed regularly to ensure compliance with our internal data handling policies.
Aggregated and anonymised usage data helps us understand how Filipino players interact with the platform so we can make improvements to navigation, game selection, and the overall mobile experience. For example, if data shows that a particular section is frequently visited on mobile devices, we can prioritise making it faster and easier to use. This analysis is done at a group level and is not used to build individual profiles or target you with personalised advertising. Any personalisation within the platform — such as remembering your preferred settings — is done purely for your convenience and does not involve sharing your data with outside parties. You can clear your preferences at any time by contacting support or adjusting your browser settings.
As a platform serving Filipino players, viber out is required to retain certain records for compliance with applicable laws and regulations governing online entertainment services in the Philippines. This includes identity verification records, transaction histories, and account activity logs, which may need to be produced if required by a lawful authority. We retain this data only for as long as required under applicable law and delete it securely once the retention period has passed. We do not sell or transfer your data to third parties for commercial purposes under any circumstances. In the rare situation where data must be disclosed to a regulatory or law enforcement body, we will notify you where legally permitted to do so.
viber out uses cookies and similar technologies to keep you logged in, remember your session preferences, and collect anonymised analytics about how the platform is used on mobile and desktop browsers. Essential cookies are necessary for the platform to function and cannot be disabled without affecting your experience. Analytics cookies help us measure things like page load times and navigation paths so we can continue improving the mobile-first experience for players in the Philippines. We do not use cookies to serve targeted advertising or to track your activity across other websites. If you wish to limit cookie usage, you can adjust your browser settings, though some platform features may not work as expected if essential cookies are blocked.
Filipino players on viber out have clear rights regarding the personal information held on their accounts.
You can request a copy of the personal data we hold on your account at any time by emailing [email protected]. We will respond within a reasonable timeframe and provide the information in a clear, readable format.
If any of the personal details on your account are inaccurate or out of date, you have the right to request a correction. Please contact our support team with the details that need to be updated and we will amend the records promptly.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to any legal retention obligations we are required to fulfil. Account closure requests can be directed to [email protected].
To exercise any of your data rights, simply send an email to [email protected] with your registered account details and a clear description of your request. Our team will acknowledge your request within a reasonable timeframe and aim to resolve it as quickly as possible. In some cases, we may need to verify your identity before processing the request to protect against unauthorised access to another person's data. If you have questions about how your data is handled or would like more detail on any aspect of this policy, you can also visit our FAQ page for commonly asked questions. We are committed to being responsive and transparent in every interaction regarding your personal data.
If you would like to know more about how your data is handled, our FAQ page has quick answers to the most common questions from Filipino players. Ready to get started? Create your free account today and enjoy sports betting and casino-style slots — all in your browser, all in Philippine pesos.